The Embroidery Process
Please note that embroidery is only available on orders at least 5 tops.
Tick the ‘Personalise your uniform’ checkbox and add a product to your cart. Checkout and pay as normal. After you have completed the order, please send an email to our Customer Services team and include the following:
1. Your order number
2. What text you would like embroidering (there are up to 3 lines of text, with maximum of 16 characters per line) and what colour thread you would like to use for the text.
3. Plus, if you would like a logo embroidering, please attach your logo to the email. Please send one of the following formats: JPG, PNG or PDF. Please be sure to send the best quality logo image you have available.
Once our team have received your email, you will be contacted to confirm the additional cost of the embroidery. Please refer to the embroidery costs below. Payment can be made by credit card or debit card via a PayPal link which will be sent to you.
Following this, your items will be embroidered and dispatched to you.
Note that the space available to embroider your logo on a top is only 8cm across. If your logo is very complex, for example with watercolour style backgrounds, delicate floral patterns or very small text, it may have to be simplified prior to being embroidered. In all instances we will do our best to make sure that your business name is visible and can be read. Please see below, two examples showing how the logo may be simplified.
Simple Text £4.00 per item
Complex Logo £5.00 per item (+£29.99 one-time logo set-up fee for each new design)
Text and Logo £7.50 per item
Text (both sides of the chest) £6.50 per item
One-Time Logo Set-Up Fee £29.99
Redesign fee to simplify logo (if required) £15.00
For Text Embroidery there is an additional 2-5 days added to the estimated delivery date. For Logo embroidery there is an additional 5-10 days added to the estimated delivery date.
Other Important Information
Please note that embroidery is not available items in the Kara Express range. If you would like to add embroidery onto a garment from this range, please select the non-Express version of the item you would like to have embroidered, where the "Personalise your uniform" option will be available.
Please note that embroidery is not available on our WonderWink scrub sets. Please use the individual version of the items you would like embroidering, where the "Personalise your uniform" option will be available.
Need to get in touch?
If you have any queries please contact our Customer Services team. We’re available Monday to Friday, between 8:45am and 5:00pm, UK time.