The embroidery process

Due to the ongoing Covid-19 situation, we are sorry to let you know that we are unable to offer embroidery and personalisation at this time.

If you had already ordered embroidery on your scrub tops before the second period of lockdown in England (which started on 5 November), then our Customer Services team will have been in touch with you to discuss a refund for the cost of embroidery.

If you have any queries please firstly check to see if your question has been answered in the FAQs help area.

Then, if you can’t find an answer there, please contact our Customer Services team.