When will my order arrive?

Delivery is separated into 2 categories; standard delivery and the delivery service for special order items.

Standard delivery
UK – 1-2 working day service £3.95. For orders over £100 inc. vat, delivery is free.

Special order items delivery
UK – 20-25 working day service £3.95. For orders over £100 inc. vat, delivery is free.

Embroidery
Expect an additional 2-5 days lead time for simple text embroidery or 5-10 days for complex and logo embroidery. More about Embroidery

Worldwide
Please note that we are currently unable to deliver to any European countries. For all other countries, please contact us via our Contact Us page and we can process your order offline and confirm shipping times. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. As our office is closed over the Christmas and New Year holidays, our team will be able to respond to your enquiry from 4 January 2021 onwards.

Important information

All our orders are shipped using an express tracked courier service. Please keep in mind that courier errors outside of Kara’s control can occur, which may affect delivery times. If you have any queries, please do get in touch with us and we will do everything we can to resolve the issue for you.

Please note, if your order includes a combination of stocked and non-stocked items, we will wait until everything is available and send everything to you in one delivery.