Privacy policy

At Kara, we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will never sell or give away your data and we promise to keep your details safe and secure.

Any questions regarding this Privacy Policy should be sent by email to [email protected] or in writing to: Kara, Interweave House, Old Power Way, Elland, West Yorkshire, HX5 9DE.

Kara is a trading name of Interweave Textiles Limited. a company registered in England & Wales, with company number 05267141 and has it’s registered office at Birkby Grange, Birkby Hall Road, Huddersfield, HD2 2XB.

Personal information includes any data which can be used to contact you or to identify you individually. This includes your full name, your personal email address, your home address, your job title and company name, as well as your mobile phone number and home phone number.

We will process your order, manage your account, personalise your use of the website and email you information occasionally about new products and special offers.

If you purchase online using the Klarna delayed payment service: In order to be able to offer you Klarna’s delayed payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Cookies and other similar technologies may be used to collect anonymised data about your visit.

We use Google Ads Remarketing to advertise Kara across the Internet. Ads remarketing will display relevant ads tailored to you based on which parts of the Kara website you have viewed by placing a cookie on your computer or device. This cookie does not in any way identify you or give access to your computer. The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google Ads Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You can choose to opt out of this service by visiting the Network Advertising Initiative opt out page or by visiting Google’s Ads Settings.

Kara uses Google Analytics, which is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies and similar technologies to analyse how users use the Domains. The information generated about Domain usage (including your shortened IP address) is transmitted to Google in the U.S. This information is used to evaluate visitors’ use of the Domain, compile statistical reports on Domain activity, and provide other services related to the Site and Internet use. Google may also collect information about Domain visitors’ use of other websites. For more information about Google Analytics, or to opt out of Google Analytics, please go to: https://tools.google.com/dlpage/gaoptout

Our site contains links to other websites. Kara is not responsible for the privacy practices or the content of such websites.

We send occasional emails to let you know about offers and new products available. You can ask us to stop using your information for these marketing purposes at any time, by following the details below.

Users can elect to opt-out of marketing communications from Kara if they no longer wish to use our service by completing and submitting the enquiry form or by contacting us at the address shown at the top of this policy.

If you wish your personal data that we hold to be deleted, please complete and submit the contact form explaining your request. Your personal information will be removed from our email marketing system and will be added to a suppression file, to ensure you do not receive emails from us in the future. We will respond in 10 working days to confirm that your request has been actioned. However, even if we have suppressed your personal data, we may have to disclose your personal information in connection with legal proceedings or potential legal proceedings or if otherwise required to do so by law.

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. Standard practice security measures for web development have been incorporated into our site during its construction.

If you have any questions or complaints about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.