Are you ordering from the EU?
Purchases from Kara up to 150 Euros (approximately £120) are exempt from import duty and import tax. Use an online currency converter to calculate the value of your order in Euros.
However, if your purchase is for more than 150 Euros you will receive a payment request for import duty costs and any additional taxes when the parcel arrives in your country. The courier will send you details of any additional payments required. You are responsible for paying these charges before receiving your parcel.
Delivery times for EU orders
Orders despatched to EU addresses take approximately 2-3 weeks to arrive. However there are varying delivery times depending on the country you live in and how large or heavy the parcel is.
Read more about deliveries
A note about EU order returns
Please note that if you return items from a non-UK address, Kara will be subject to paying additional import duty and import tax to receive your items back. We are therefore unable to refund any import duties or import taxes that you may have incurred when you received the parcel. For this reason, we ask you to please be very careful to check the size guides we provide and check the colours and styles to ensure you are likely to be very happy with your purchase.
Read more about returns and exchanges