The Embroidery Process
- Check the ‘Personalise your uniform’ box and add a product to your cart.
- A new window will open where you can customise your garment(s). You must sign in to customise your garment. If you have not placed an order with us before, you will need to make an online account. Once you have an account, this is where all your embroidery details are stored for next time.
a. Once you’ve signed in, you can upload a logo, select a previously embroidered logo, and customise text embroidery.
b. Don’t forget to check which font style and which thread colour you’ve chosen – use the symbol next to the drop-down lists. If you’d like your logo embroidering in a different colour thread than as shown in the image you’ve used, please get in touch with our Customer Services team.
- Upload your logo, and customise your text, as desired. Make sure you upload the best quality image you have, as the higher the image quality, the closer the embroidery design will be.
Note that the space available to embroider your logo on a top is only 8cm across. If your logo is very complex, for example with watercolour style backgrounds, delicate floral patterns or very small text, it may have to be simplified prior to being embroidered. In all instances we will do our best to make sure that your business name is visible and can be read. Please see below, two examples showing how the logo may be simplified.
- Once you’ve uploaded your logo, and customised any text embroidery, you just need to confirm your order and add the garments to your basket.
- Checkout and pay as normal. Your items will be embroidered and dispatched to you.
Cost
Simple Text £4.00 per item
Complex Logo £5.00 per item (+£29.99 one-time logo set-up fee for each new design)
Text and Logo £7.50 per item
Text (both sides of the chest) £6.50 per item
One-Time Logo Set-Up Fee £29.99
Redesign fee to simplify logo (if required) £15.00
Delivery
For Text Embroidery there is an additional 2-5 days added to the estimated delivery date. For Logo embroidery there is an additional 5-10 days added to the estimated delivery date.
Other Important Information
Please note that embroidery is not available items in the Kara Express range. If you would like to add embroidery onto a garment from this range, please select the non-Express version of the item you would like to have embroidered, where the "Personalise your uniform" option will be available.
Please note that embroidery is not available on our WonderWink scrub sets. Please use the individual version of the items you would like embroidering, where the "Personalise your uniform" option will be available.
 
Need to get in touch?
If you have any queries please contact our Customer Services team. We’re available Monday to Friday, between 8:45am and 5:00pm, UK time.
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